Refund & Returns Policy

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1.Refund & Returns Policy:

  • It is important that you read and accept the terms and conditions when you make payment for the Services. Kindly be informed that, we have a “NO-REFUND” policy. Fees are NON-REFUNDABLE once Paid. 

  • England English. takes great care to provide all salient information about its services on its website pages, emails, and counselling calls. We do our best to accommodate students’ needs and provide assistance, but students are expected to be sufficiently motivated and committed to the program in which they have enrolled. If a student is dissatisfied, he/she is expected to raise his/her concerns immediately and give us the opportunity to resolve them at the earliest possible in an amicable manner. 

  • If you receive a credit card processing error message or have some other problem when attempting to submit an order, please note that the country specified in the shipping information for your order must match the country specified in your billing information. If the countries match, but you continue to receive errors, please send a detailed e-mail to myenglandenglish@gmail.com 

  • Payment Gateway or Technical Errors – If you are charged twice for the same purchase because of a payment gateway error, a bank technical error, or a website mechanism error, a refund process will be initiated. This happens on occasion in all e-commerce situations. The money is returned within 4-8 working days of the error being reported.

2.Updating These Terms:

  • We may update these Terms from time to time to clarify our practices or to reflect new or different practices (for example, when we add new features), and England English. reserves the right, in its sole discretion, to modify and/or change these Terms at any time. If we make a material change, we will notify you in a prominent manner, such as by email to the email address specified in your account or by posting a notice on our Services. Unless otherwise specified, changes will take effect on the day they are posted.

  • Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.

  • Any version of these Terms in a language other than English is provided for your convenience, and you understand and agree that if there is a conflict, the English language will take precedence.

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